Privacy Notice

This Privacy Notice for Eagless Solutions ('we', 'us', or 'our') describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

• Visit our website at eaglesssolutions.com or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at aren@eaglesssolutions.com.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find more details about any of these topics below.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.
• Do we process sensitive personal information? No. We do not process information considered sensitive in certain jurisdictions, such as racial or ethnic origin, sexual orientation, or religious beliefs.
• Do we collect information from third parties? No. We do not collect any information from third parties.
• How do we process your information? To provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
• With whom do we share personal information? Only in specific situations and with specific third parties, as described below.
• How do we keep your information safe? Through appropriate organisational and technical measures. No system is 100% secure, but we take reasonable steps to protect your data.
• What are your rights? Depending on where you are located, applicable privacy law may give you rights over your personal information.

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you contact us. The personal information we collect may include:

• Names
• Phone numbers
• Email addresses

Sensitive Information. We do not process sensitive information. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information such as your IP address or browser and device characteristics is collected automatically when you visit our Services. This information does not reveal your specific identity but may include device and usage data: IP address, browser type, operating system, language preferences, referring URLs, device name, country, location, and how and when you use our Services.

Like many businesses, we also collect information through cookies and similar technologies.

Google API

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. Processing happens only when we have a valid legal reason. Specifically:

• To deliver and facilitate delivery of services to the user.
• To send administrative information about our products, services, terms, and policies.
• To save or protect an individual's vital interest, such as to prevent harm.

3. What Legal Bases Do We Rely On?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason under applicable law.

If you are located in the EU or UK, GDPR and UK GDPR require us to explain the legal bases we rely on:

• Consent. When you give us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. When processing is necessary to fulfil our contractual obligations.
• Legal Obligations. When processing is necessary to comply with our legal obligations.
• Vital Interests. When processing is necessary to protect your or a third party's vital interests.

If you are located in Canada, we may process your information with express or implied consent. You can withdraw your consent at any time. In limited exceptional cases, applicable law may permit processing without consent.

4. When and With Whom Do We Share Personal Information?

In Short: We may share information in specific situations, including:

• Business Transfers. We may share or transfer your information during negotiations of any merger, sale of company assets, financing, or acquisition.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and similar tracking technologies (web beacons, pixels) to gather information when you interact with our Services. Some tracking helps maintain security, prevent crashes, fix bugs, save preferences, and support basic site functions.

We also permit third parties and service providers to use tracking technologies on our Services for analytics and advertising. If considered a 'sale' or 'sharing' under applicable US state laws, you can opt out as described under 'Do United States Residents Have Specific Privacy Rights?'.

6. Do We Offer AI-Based Products?

In Short:Yes. We provide products, features, and tools powered by artificial intelligence, machine learning, or similar technologies ('AI Products').

We provide AI Products through third-party service providers ('AI Service Providers'), including Perplexity and OpenAI. Your input, output, and personal information may be shared with and processed by these providers to enable the AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider. Our AI Products cover AI automation and AI bots. To opt out, contact us using the details below.

7. How Long Do We Keep Your Information?

In Short: We keep your information only for as long as necessary for the purposes set out in this Privacy Notice, unless law requires longer retention. No purpose will require us to keep your personal information for longer than 1 year. When we no longer have a legitimate business need, we delete or anonymise it.

8. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through appropriate organisational and technical security measures. Despite safeguards, no electronic transmission over the Internet or information storage technology is 100% secure. Transmission of personal information is at your own risk; you should only use our Services within a secure environment.

9. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age (or the equivalent age specified by your local law). If we learn such information has been collected, we will promptly delete it. If you are aware we may have collected data from a minor, please contact us.

10. What Are Your Privacy Rights?

In Short: Depending on your location, you may have rights to access, correct, or delete your personal information and to restrict or object to processing. You can make such a request by contacting us.

If you are located in the EEA or UK and believe we are unlawfully processing your information, you also have the right to complain to your Member State or UK data protection authority. If in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

11. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ('DNT') feature. At this stage, no uniform technology standard has been finalised, so we do not currently respond to DNT signals. If a future standard is adopted, we will update this notice.

12. Do United States Residents Have Specific Rights?

If you are a resident of certain US states, you may have the right to request access, correct inaccuracies, obtain a copy of, or delete your personal information, and to withdraw your consent. These rights may be limited by applicable law.

We have not sold or shared personal information for a business or commercial purpose in the preceding twelve (12) months, and will not do so in the future. To exercise your rights, email us at aren@eaglesssolutions.com.

13. Do Other Regions Have Specific Rights?

Australia and New Zealand. We collect and process personal information under Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. You have the right to request access or correction.

Republic of South Africa. You have the right to request access to or correction of your personal information. If unsatisfied, you may contact The Information Regulator (South Africa) at enquiries@inforegulator.org.za.

14. Do We Make Updates to This Notice?

Yes. We will update this notice as necessary to stay compliant. The updated version will be indicated by a new 'Revised' date. We encourage you to review this Notice frequently.

15. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, email us at aren@eaglesssolutions.com or contact us by post at:

16. How Can You Review, Update, or Delete the Data We Collect?

Depending on applicable laws, you may have the right to request access, correction, or deletion of your personal information, and to withdraw consent. To make such a request, please contact us using the details above.